Strategies

  • Sharing a common commitment to our aims and objectives and how we achieve them.
  • Achieving outstanding and continuously improving standards of quality.
  • Understanding, anticipating and responding to user needs.
  • Encouraging ideas and involvement in the development of the service.
  • Making decisions effectively, clearly defining areas of responsibility and encouraging the delegation of authority.
  • Ensuring that appropriately qualified and experienced people are recruited and retained.
  • Ensuring that administrative systems are responsive and based on clear procedures supported by the effective use of information technology.
  • Developing mutually supportive teams based on trust and respect.
  • Encouraging everyone to develop their abilities, realise their potential and providing appropriate training.